I ordered a £3,000 wig but it's the wrong colour and slips. Why can't I get a full refund? SALLY SORTS IT

I ordered a £3,000 wig but it's the wrong colour and slips. Why can't I get a full refund? SALLY SORTS IT →

In August 2025, I commissioned a bespoke £3,077 wig from Raoul, a London wig maker. It required a deposit of £1,455.